Search Results Relevance Issues
Relevance Ranking - order of matching results
Should not be mysterious, title and other info should make it clear why
the top ones are on top.
Optional rank indicator: percent, filled bars etc.
Examples of problems
* (Microsoft Index Server) - "Score"
percent is misleading: what does it mean? Also uses file name rather
than page titles.
UK Government Information Service *
(Muscat) - Score is more obvious, results shows matched terms, but doesn't
DeAnza College * (Apple e.g.,
aka Sherlock) - ranks according to internal algorithm, not all terms
must be matched.
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Thunderlizard Web Design World
Seattle, July 19, 1999
Avi Rappoport: Search Tools Consulting