Search Results Relevance Issues
Relevance Ranking - order of matching results
Should not be mysterious, title and other info should make it clear why
the top ones are on top.
Optional rank indicator: percent, filled bars etc.
Match word highlighting & Keyword In Context
Examples of problems
* (Microsoft Index
Server) - "Score" percent is misleading: what does it mean?
Also uses file name rather than page titles.
UK Government Information Service *
(Muscat) - Score is more obvious, results shows matched terms, but doesn't
DeAnza College * (Apple
e.g., aka Sherlock) - ranks according to internal algorithm, not all
terms must be matched.
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