• Relevance Ranking - order of matching results

• Should not be mysterious, title and other info should make it clear why the top ones are on top.

• Optional rank indicator: percent, filled bars etc.

• Match word highlighting & Keyword In Context

• Examples of problems

  • NorthcoastWeb.com * (Microsoft Index Server) - "Score" percent is misleading: what does it mean? Also uses file name rather than page titles.

  • UK Government Information Service * (Muscat) - Score is more obvious, results shows matched terms, but doesn't remove duplicates!

  • DeAnza College * (Apple e.g., aka Sherlock) - ranks according to internal algorithm, not all terms must be matched.

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