Common Search Problems

• No text in query

• Wrong scope (trying to find content not on the site)

• Vocabulary problems

• Spelling mistakes and typos

• Query requirements not met

• Problems with query syntax

• Some search engines have problems with

  • Capitalization

  • Extended characters (daß, thé)

  • Stopwords

  • Short words

  • Numbers

• Server errors

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Intranets 2002
October 29, 2002
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