Web Site Searching and the User Experience
BayCHI, January 1999
Avi Rappoport, Search Tools Consulting

Introduction to Site Search Design

• Search is part of the web site user experience, for single web sites, intranets, even multiple sites.

• Search allows visitors to find information that is not obvious.

• Search allows experts and repeat visitors to gain control of their interaction, skipping navigation hierarchy.

• The web site is not paper -- search is one of the great advantages of the electronic format.

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