Usability Testing of Search Engines

Test Suites
- Set up continuing tests
- Add new tests as you bring new sections online
- Use a variety of testers, naive to expert
Syntax
- Evaluate your default options (AND vs. OR vs. Phrases)
- How well does your interface explain options?
Watch for Surprises
- Be ready for user confusion
- Try to understand what's going wrong
- Test your fixes!

Test Suites