Search Tools Consulting Services
Help with Site Search, Intranet, and Enterprise Search
Hosted Search Services, Appliances, Commercial and Open Source Software
Contacting Search Tools Consulting
Avi Rappoport, Principal Consultant
1629 Dwight Way, Mail Code W
Berkeley, CA 94703
phone: (510) 845-2551
or use our contact form
Search Tools Consulting Services
Avi Rappoport, the Principal Consultant, is an authority on site,
Intranet and topical portal search engines. Search Tools Consulting combines
research in information retrieval with years in the software industry to bring
a practical and straightforward approach to web search and navigation issues.
Rather than assaulting you with jargon, we want to work together, as a team,
to make sure that you get the best tools and the fewest problems. Solutions
are tailored to your organizational needs and budget, from relatively small
sites to giant portals and Intranets. Many consultations can be performed
by telephone, email and web access -- no travel expenses required. Special
packages and rates for non-profit organizations are available.
Search Tools Consulting Options
- Needs Analysis
- Anything from a simple discussion
of your site or document collection up to a full specification process involving personas and scenarios.
- Product Selection
- Helping you select the search tool that best fits your needs and your
budget.
- Implementation
- Working with web production or IT
staff to install and configure a search engine, adapt to site-specific content issues, and design
the user interface. Using iterative design to catch unanticipated problems.
- Training and Documentation
- Customized instruction and documentation
for search administration staff.
- Continuing and Incremental Improvements
- Analysis of existing search engine via user testing, surveys, and log analysis, recommending
specific changes.
- Maintenance
- Keeping your search system up and running, reports and metrics, Search Suggestions management, search
engine tuning for best results.
Search Tools Consulting Customers
- ProQuest - extensive research on current data content & interchange standards
- Yodle - wide-ranging research and recommendations for local search
- Cengage - faceted metadata search consulting
- United States Library of Congress - extensive analysis of current and future search requirements,
metadata integration, user experience improvements, and recommendations.
- Librarian's Index to the Internet - test and implement faceted metadata search and browse.
- VeriSign - search engine consulting and configuration for main site, international sites,
intranets and sales extranet (2.5 years).
- Discovery Education - analysis and discussion of multimedia search and
architecture issues.
- Virtuoso - analysis and consulting for database-backed travel site.
- Hewlett-Packard - extensive analysis and recommendations for very large intranet search.
- Blue Shield of California - search engine requirements analysis and implementation.
- QwestDex - online yellow pages, local search, faceted metadata search RFI, RFP and vendor recommendation.
- MIT - site search advice
- Proctor & Gamble - intranet search evaluation
- Librarian's Index to the Internet -
search user interface and spellchecker
- Hewlett-Packard - log file analysis and search implementation analysis
- National Cancer Institute - help choosing a portal search engine
- Epson America - research on filtering engines
- AlterNet - search engine for a growing topical portal
- 4D Inc., WebSTAR division - analysis of search engine code library
- Qode / NeoMedia - e-commerce online catalog
- Scient - search interface, content integration for health portal
- FirstDoor.com - search engine analysis
- DomainLock - search engine analysis
- KnowIt.com - search engine analysis
- McKinsey - portal search engine advice
- Fair, Isaac - intranet search recommendations
- Salon - search analysis and implementation of interface and functional
improvements
- UltimateOffice.com - search engine analysis
- GreatEntertaining.com - ecommerce site search analysis, log analysis
- Working Assets - search engine analysis
- WinStar Office.com - due diligence analysis of search products
- ZotGroup - search engine analysis
- ZDNet - due diligence on search engine
- ProjectCool - search engine analysis
- HealthCentral - search engine recommendations
- iXL - analysis of MP3 file search needs
- DNA Files - search engine implementation
- WorldTrek Odyssey - search engine implementation
Industry Clients: white papers and analysis
For my conference presentations, articles and technical documents, see the publications
listing.
Contacting Search Tools Consulting
Avi Rappoport: Principal Consultant
1629 Dwight Way, Mail Code W
Berkeley, CA 94703
contact form
phone: (510) 845-2551
Date Modified: 2009-06-10
Search Tools Consulting's principal analyst, Avi Rappoport, may be available to help you with selection, indexing and search log analysis, as well as relevance evaluation, user experience testing, and functional search engine work. Please contact us for more information.
SearchTools.com - all work copyright © 1998-2009 by Search Tools Consulting.